Refund, Return and cancellation policy

Return

Product must be returned to us within 7 days from the date it has been delivered to the customer.

Product must be returned with all tags attached in its original condition along with all packing material,

courier receipt, invoice & other papers.

Refund

Once the Product is received to the company successfully, Helpkart / Jyoti will take 2 -3 days to initiate the

refund to your source account or chosen method of refund.

Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s

have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all

orders/products.

Cancellation Policy In case we receive a cancellation notice and the order has not been processed by us, we shall cancel the order immediately and refund the entire amount.If we have already printed and shipped the product, we will not be able to approve the cancellation request. In such cases, the product follows the normal lifecycle process. Cancellation by Helpkart / Jyoti Under certain circumstances, it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after you are charged, the said amount will be reversed back in your bank account in the next 7-10 business days.To place a cancellation request please email us at infohelpkart@gmail.com and we will guide you through the process.

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